Are you an experienced IT Help Desk Professional looking for your next opportunity in technical support? Trillium Professional, a staffing firm specializing in IT staffing and recruiting, is actively hiring skilled help desk technicians and IT support specialists for contract and permanent positions with leading organizations nationwide.
As a national leader in IT staffing, we connect IT support professionals with companies that depend on responsive, knowledgeable help desk teams to keep their operations running smoothly.
At Trillium Professional, we specialize in IT recruiting and understand the essential role help desk professionals play in maintaining system uptime and delivering exceptional user support.
What IT Help Desk Professionals can expect when working with Trillium Professional:
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Contract and permanent IT help desk jobs
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Competitive pay based on technical experience and certifications
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Opportunities across healthcare, financial services, manufacturing, education, and enterprise environments
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Access to roles ranging from Tier 1 support to advanced technical troubleshooting
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Dedicated IT recruiters who understand support and infrastructure roles
Whether you’re seeking a short-term contract assignment or a long-term permanent position, we match you with opportunities aligned with your skills and career goals.
We are recruiting IT Help Desk Technicians, Desktop Support Specialists, and Technical Support Analysts to support end users and enterprise systems.
Typical responsibilities may include:
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Responding to technical support requests via phone, email, or ticketing systems
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Troubleshooting hardware, software, and network issues
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Installing and configuring desktops, laptops, printers, and peripherals
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Managing user accounts and permissions
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Documenting incidents and resolutions in help desk systems
Preferred qualifications:
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Experience in IT help desk, desktop support, or technical support roles
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Knowledge of Windows and/or Mac operating systems
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Familiarity with Active Directory and ticketing systems
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Strong communication and customer service skills
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Certifications such as CompTIA A+, Network+, or similar preferred
Our clients operate in corporate offices, healthcare systems, financial institutions, educational organizations, and technology companies; nationwide.
