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Help Desk Support Technician

Boston, Massachusetts - Posted on July 9, 2026
Published By Laura Sweeney

Trillium Professional is now seeking an onsite IT Deployment/Desktop Support Technician to assist with phone hardware deployment as part of an Epic migration in Boston, MA!

This role will support the preparation, configuration, deployment, and replacement of phone hardware and other endpoint devices throughout a healthcare environment. Work will likely occur before or after clinic hours and on weekends to minimize disruption to operations.

Pay rate is $25/hour. Apply now!

Looking for candidates with:
-Desktop Support, Field Services, or IT Deployment experience
-Hardware deployment, installation, and device configuration
-Experience with phone hardware rollouts or technology refresh projects
-Strong customer service and end-user support skills
-Healthcare experience preferred
-Epic implementation experience is a plus
-Comfortable working onsite in a hospital environment
-Ability to work occasional early mornings, evenings, and weekends
-Bachelor’s Degree
-A+ Certification
-ITIL Foundations Certification


Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

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