▶Apply

Cloud Engineer

Trillium Professional is now seeking a Cloud Engineer in Quincy, MA for a hybrid position!

Duties and Responsibilities
•    Platform Implementation & Configuration
o    Implement, configure, and maintain the IDP platform across the EOHHS multi-agency environment.
o    Build and optimize intelligent document processing workflows, including document classification, data extraction, validation, and integration with downstream systems.
o    Configure and manage sub-tenant environments for child agencies within the parent EOHHS instance, ensuring proper segregation, permissions, and resource allocation.
o    Develop and maintain document classification projects, extraction rules, and training sets to achieve high accuracy across diverse document types used by health and human services agencies.
•    Agency Enablement & Training
o    Serve as the primary technical trainer and mentor for agency-level administrators across EOHHS child organizations.
o    Develop and deliver training programs, documentation, and knowledge base materials that enable agency personnel to manage day-to-day IDP operations within their sub-tenant environments.
o    Provide hands-on guidance to agency teams during initial project setup, helping them configure workflows, extraction models, and integrations consistent with enterprise standards.
o    Establish a community of practice among agency IDP admins to share knowledge, best practices, & lessons learned.
•    Quality Assurance & Consistency
o    Ensure consistency across all agency IDP projects by implementing and enforcing the standards, templates, and design patterns defined by the Cloud/Content Architect.
o    Monitor document processing accuracy, throughput, and system performance across all agency environments, identifying and resolving issues proactively.
o    Conduct regular reviews of agency IDP implementations to verify compliance with standards & identify opportunities for improvement.
o    Develop testing strategies and validation procedures for new document types, workflow changes, and platform upgrades.
•    Technical Operations & Integration
o    Coordinate platform upgrade, patch, and maintenance schedules in coordination with the Cloud/Content Architect and Commonwealth IT operations.
o    Design and implement integrations between the IDP platform and agency line-of-business applications, databases, & repositories.
o    Troubleshoot and resolve technical issues across the platform, including document processing errors, workflow failures, and integration problems.
o    Contribute to capacity planning, performance tuning, and optimization of the IDP environment.

Pay rate is $78/hour. Apply now!
 
Preferred Skills and Experience
•    Hands-on experience with workflow design, document classification, and data extraction configuration, preferably with Tungsten Automation Total Agility & related certification
•    Experience configuring and managing multi-tenant or multi-organizational environments within an IDP/content platform.
•    Strong scripting and development skills (e.g., C#, .NET, JavaScript, SQL) for customizing workflows and integrations.
•    Experience with Tungsten RPA, Tungsten Communication Manager, or other products in the Tungsten Automation portfolio.
•    Familiarity with multi-tenant deployments where child agencies or departments operate semi-autonomously within a parent environment.
•    Experience working in government, healthcare, or other highly regulated environments, particularly with health and human services agencies.
•    Knowledge of HIPAA compliance requirements as they pertain to document processing and content management.
•    Experience with AI/ML-based document classification and extraction model training and optimization.
•    7 years of IT experience, with 3+ years’ experience in IDP Engineer role 
•    Excellent interpersonal and training skills with the ability to mentor non-specialist administrators and translate complex technical procedures into accessible guidance.
 
Education:
•    Undergraduate degree or higher in Computer Science or a related field or equivalent experience

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.