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Operations Manager
Trillium Staffing is now seeking an Operations Manager for direct-hire in Grand Blanc, MI!
The Deposit Operations Manager leads the day-to-day operations of the deposit functions, ensuring all processes are completed accurately, efficiently, and in compliance with regulatory requirements. This role is responsible for driving operational excellence, supporting product development, and delivering a high level of service across the organization.
This individual will collaborate cross-functionally to implement new products and services, support strategic initiatives, and ensure deposit operations align with overall business goals.
Key Responsibilities
Operations & Process Management
* Oversee daily deposit operations to ensure timely, accurate processing of all deposit-related activities
* Manage account maintenance, including updates, corrections, documentation review, and quality control
* Monitor account activity for irregularities and escalate concerns as needed
* Oversee inactive and dormant account processes, including member communication and compliance with unclaimed property laws
* Direct the escheatment process to ensure accurate reporting and remittance of unclaimed funds
Product Management & Strategy
* Lead the development, design, testing, and pricing of deposit products
* Conduct market analysis and competitive benchmarking to position products effectively
* Ensure all product implementations are tested end-to-end across systems
* Develop and execute deposit growth strategies aligned with organizational goals
* Manage deposit-related budgets, including growth and non-interest fee income
Compliance & Risk Management
* Ensure all deposit operations comply with applicable federal and state regulations (e.g., Reg CC, Reg D, Reg E, BSA/AML)
* Oversee the accuracy and compliance of disclosures, forms, and member communications
* Manage the Overdraft Privilege program, ensuring regulatory adherence
* Partner with Compliance, Risk, and Audit teams to support audits and regulatory exams
* Maintain up-to-date policies, procedures, and documentation standards
Reporting & Financial Oversight
* Produce and analyze monthly and periodic reports to ensure data integrity and performance tracking
* Collaborate with leadership to align deposit strategy with overall financial planning and branch goals
* Manage and optimize deposit account fee structures to support financial objectives
Vendor & Program Management
* Manage relationships with third-party vendors, including service providers and program partners
* Serve as IRA Administrator, overseeing account setup, distributions, and regulatory compliance
* Ensure all vendor-supported processes meet operational and compliance standards
Leadership & Team Development
* Lead, coach, and develop the deposit operations team
* Set performance expectations and foster a collaborative, high-performing environment
* Provide guidance and support to branch and back-office teams on procedures, systems, and complex account issues
Additional Responsibilities
* Maintain accurate and current procedure manuals
* Support cross-functional initiatives and organizational projects
* Travel occasionally for meetings, training, or company events
* Promote organizational products and services and maintain a professional brand image
* Perform other duties as assigned
Annual salary is $110 - $122/k salary. Apply now!
Preferred Experience:
* Experience in deposit operations, banking, or credit union environment
* Strong knowledge of deposit regulations and compliance requirements
* Proven leadership and team management experience
* Experience with product development, pricing, and financial analysis
* Strong analytical, organizational, and communication skills
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.
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You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.
Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
Contact Us if you have any questions
Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.
