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Business Analyst
Trillium Professional is now seeking a Business Analyst in Richmond!
The IT Business Analyst II supports internal technology and operations teams by gathering and analyzing business requirements, documenting processes, assisting with solution design, and supporting project execution across multiple program areas.
The IT Business Analyst II supports company technology initiatives by gathering requirements, mapping processes, documenting workflows, and coordinating with business and technical teams. This role ensures clear communication, accurate documentation, and smooth execution of IT projects. Candidates should be analytical, organized, and comfortable working in a dynamic, multi-team environment.
Key Responsibilities
1. Business Analysis & Requirements
• Gather, analyze, and document business and technical requirements.
• Facilitate requirement gathering meetings and workshops.
• Write user stories, acceptance criteria, and backlog items.
• Support requirement prioritization and refinement with product owners and technical leads.
2. Process Mapping & Documentation
• Create and update process flows in Visio.
• Document current-state and future-state workflows.
• Produce clear SOPs, reference guides, and operational documentation.
• Support standardization and process-improvement efforts.
3. Project & Operational Support
• Track tasks, deliverables, and dependencies in portfolio tools.
• Document meeting notes, decisions, and action items.
• Assist with testing activities and UAT coordination.
• Support change management, communications, and training materials.
• Maintain dashboards and reports for leadership.
4. Stakeholder Communication
• Coordinate between business partners, IT teams, and leadership.
• Communicate requirements, decisions, and project updates clearly.
Other Duties (as needed)
• Assist with onboarding/offboarding for project resources.
• Support procurement documentation and technical input.
• Gather and validate data for reporting or decision-making.
Pay rate is $35/hour. Apply now!
Required Qualifications
• Experience with requirements gathering and documentation.
• Proficiency with Visio, Excel, Word, Teams, and PowerPoint.
• Familiarity with workflow or project tools like ServiceNow or Azure DevOps.
• Strong analytical, organizational, and communication skills.
• Experience with process mapping or IT project support.
Preferred Qualifications
• Experience in IT or public health environments.
• Strong skills in ServiceNow, SharePoint, Azure DevOps, or Power BI.
• Knowledge of SDLC or Agile practices.
Competencies
• Attention to detail
• Accountability and follow-through
• Analytical problem-solving
• Ability to learn tools quickly
• Clear, professional communication
• Adaptability
Working Conditions
• Hybrid role; onsite at least three days per week, with occasional increased onsite needs.
• Fast-paced, multi-team environment.
• Periodic deadlines requiring flexibility.
Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.
By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication.
You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.
Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
Contact Us if you have any questions
Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.
