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Business Analyst

Everett, Massachusetts - Posted on March 30, 2026
Published By Timothy Mason

Trillium Professional is now seeking a Salesforce Technical Business Analyst in Everett, MA for a hybrid position!

Position Duties/Responsibilities:
-Senior Technical Business Analysis – possess strong analytical thinking and partner with stakeholders and development 
teams to help elicit, analyze, and document business requirements and facilitate translation into technical 
requirements/user stories.
-Ensure that requirements are understood and approved by all stakeholders.
-Manage requirement traceability and changes throughout the project lifecycle.
-Ensure the test strategy and test plans adequately cover the requirements. Assist in defect resolution and conflict resolution. 

Pay rate is $62/hour. Apply now!

Minimum Qualifications (Please add minimum education requirement here):
1. Minimum of 5 years of Technical Business Analysis experience.
2. Good experience in implementing continuous integration and continuous delivery (CI/CD), preferably Worked in 
a Salesforce implementation project.
3. Able to produce accurate documents in timely manner: such as Business Requirement Documents, Software 
Requirement Documents, Process workflows, RAIDQs, Project Plans, User guides/Training materials, Meeting 
Minutes among others.
4. Experience in facilitating requirement analysis sessions with large and diverse stakeholder groups through 
requirements meetings, workshops, JAD sessions etc.
5. Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints.
6. Possess the strong ability to read, analyze and interpret general business documents and governmental 
regulations; to write clear and legible documents, business correspondence and meeting notes; create 
presentations to effectively convey information and respond to questions from managers, employees, vendors, 
and governmental agencies.
7. Experience with analyzing inefficient business processes (manual entry, old technology, migrations, etc.) and 
working with business stakeholders and IT partners to create requirements for effective automated solutions.
8. Experience in creating visual diagrams of the system by UML (Use case, Activity, Business Process Diagrams), 
and creating web page mock-ups. 
9. Provide production support analysis, conduct root cause investigations, and drive stakeholder communication. 
10. Create and manage Epics, User Stories and Acceptance Criteria in Jira and coordinate backlog priorities with 
Scrum Masters, Product Owners and Development teams. 
11. Participate actively in Agile ceremonies including backlog grooming, sprint planning, daily standups, sprint 
reviews and retrospectives with cross-functional delivery teams.
12. Proficient with MS Office; including Word, Excel, PowerPoint, Outlook, and Visio.
13. Understand the Project Management methodologies and practices to be able to work closely with a Program 
Manager and seamlessly move into the PM role on occasion. 
14. Experience with evaluating project risks and issues and assisting Program Manager/Portfolio Manager with 
prioritization and development of mitigation or resolution strategies. 
Preferred Qualifications:
15. Bachelor’s Degree or higher in Computer Science, Computer Engineering, Information Technology, or similar 
preferred
16. Business Analyst Certification Preferred
17. Salesforce Certification Preferred
18. Familiarity with data analysis and reporting tools is preferred
19. Experience in conducting Functional Analysis is preferred 
20. Adept at leveraging AI tools to increase efficiency and quality of work
 


Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

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      Kathleen