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Customer Service Representative

Trillium Drivers is now hiring a Bilingual Customer Service Representative ASAP!

Great Company! Great Pay! Great Benefits! Morning shift Mon-Fri, Pay is $19/hour. 

What You’ll Be Doing
-This position is responsible for all aspects of customer service including inside sales.
-Responsible for receiving and processing orders, direct communication with our customers, management, drivers, and warehouse personnel.
-Follow-up and problem solve orders when necessary and provide efficient and professional service to our customers.
-Verify that all orders are accurate and meets customer delivery expectation. 
-Maintains a project log and follow up with all customers.
-Effective communication with the management regarding pricing, projects, updates, and competitor info. 
-Receive and process customer orders efficiently, ensuring accuracy and timeliness.
-Respond to customer inquiries professionally, directing them appropriately when needed.
-Manage incoming calls, communicate order confirmations, and update customers on order status.
-Collaborate with customers, drivers, Sales, and management.

Apply now!

What Are We Looking For
-Proficiency in using business systems and tools to support customer service functions.

Experience and Skills
-Bilingual in Spanish; customer service and sales experience preferred with 2 years of experience.
-Strong communication skills and professional telephone etiquette.
-Knowledge of insulation is a plus! 
-High school diploma or equivalent; college degree or additional training preferred.
-May require lifting or carrying office supplies or small packages (up to 25 lbs.).

 

Trillium Driver Solutions has been recruiting and hiring CDL and Non-CDL Drivers for over 30 years. Whether you are seeking casual work or a full time driving career, let the experts at Trillium put you behind the wheel. Our clients range from Fortune 100 companies to small businesses, but our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.