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Digital Accessibility Specialist

Trillium Professional is now seeking a Digital Accessibility Specialist in Boston, MA for a 12+ month contract position. 

This is a hybrid role and the pay rate is $52/hour.

The Digital Accessibility Specialist is a contractor on the Digital Services team, serving as a subject matter expert on digital accessibility. They work closely with the Digital Accessibility Program Manager to maintain the accessibility of all MassDOT services and information.

The incumbent will develop relationships with staff across MassDOT to gain extensive institutional knowledge of MassDOT and its initiatives, as well as user behavior. This person will also work closely with content contributors, the Digital Services team, vendors, and other members of the IT staff to maintain standards for accessibility and usability. 

Tasks require strong attention to detail and ability to work under tight deadlines to complete all work in a timely manner, following department standards and policies, to the satisfaction of the customer. The incumbent will manage multiple projects from concept through completion, adhering to schedules and budgets.

Key Responsibilities
Subject matter expert on accessibility
-Research industry best practices, standards and guidelines, and legislation, including, but not limited to, Title II of the Americans with Disabilities Act (ADA), and the Web Content Accessibility Guidelines (WCAG).
-Stay current with developments in digital accessibility and technology including policies, procedures, standards, and tools. 
-Develop MassDOT digital accessibility resources and collaborate with Digital Services team members to build and maintain a robust knowledge repository.
-Promote accessibility within the organization and advocate for accessibility as a vital part of the customer and employee experience.
-Assist in creating a communication plan to inform MassDOT employees of their role and responsibility for accessible digital content and services.

Accessibility Audits
-Lead the team providing audits of digital assets to meet the WCAG 2.1 A and AA standards. Includes reporting the audit findings and working with project teams on fixing issues identified in audit reports.
-Advise internal teams on incorporating digital accessibility into their processes.
-Maintain the department’s audit test plan to incorporate new tools and processes.
-Oversee the tracking of current audits and archiving of past audits for reporting.
-Assist the Digital Accessibility Program Manager in keeping the digital asset inventory up to date.

Standards and Guidelines
-Assist the Digital Accessibility Program Manager with efforts to establish and manage digital accessibility best practices within MassDOT and to develop and maintain standards and policies that evolve along with the maturity of the digital accessibility program.
-Identify and/or develop appropriate checkpoints to allow oversight and governance activities that ensure that digital content and services procured, designed, built, tested, and maintained by MassDOT are meeting accessibility best practices, standards, and Commonwealth policies.
-Anticipate problems and identify and evaluate potential sources of information to generate alternatives.

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Required Experience
-Experience in applying the digital principles of accessibility, usability and user experience to handle the day-to-day management, editing and quality control of text, images, and other content on an organization’s website and communications.
-Knowledge and understanding of state and national accessibility laws and standards for digital resources including Title II of the ADA, the Web Content Accessibility Guidelines (WCAG) requirements and Plain Language laws.
-In-depth understanding of digital accessibility principles and standards to ensure compliance with WCAG 2.1 A and AA standards and regulations.
-Experience conducting content/software/application audits using various testing software including the WAVE toolbar, ARC Toolkit, Accessibility Insights for Web, WebAIM Contrast Checker, and others. Experience testing with assistive technologies like NVDA, JAWS, Dragon Naturally Speaking and ZoomText. 
-Experience researching industry practices and ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; and to prepare concise reports.
-Skills in planning and facilitating meetings, working in teams, and group problem solving. Knowledge of the principles and practices of effective project leadership. Proven ability to build consensus and work effectively within a cross-departmental team.
-Exceptional written and oral communication and organizational skills. Ability to organize and present information in a clear, concise manner.
-Ability to prioritize, manage and complete multiple assignments in a fast-paced, deadline-driven environment.
-Excellent attention to detail; ability to review complex information from multiple sources and determine relevant information to a given situation. 

Preferred Training and Certifications
-Completion of the W3C Digital Accessibility Foundations - Introduction to Web Accessibility online course or comparable training course is a plus.
-Web Accessibility Specialist (WAS), Certified Professional in Web Accessibility (CPWA), and Accessible Document Specialist (ADS) certifications from the International Association of Accessibility Professionals (IAAP) are a plus.

 

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

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