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Clinical Systems Adoption Specialist
Trillium Professional is now seeking a Clinical Systems Adoption Specialist for direct-hire in Boston!
The Clinical Systems Adoption Specialist is a critical member of the Provider Experience & Digital Adoption Team reporting to the Senior Manager. This role supports providers across sites by enhancing the clinician experience, reducing EHR-related burden, and driving adoption and optimization of Epic and related clinical systems.
The Specialist serves as a provider-facing Epic expert who delivers targeted support and training, collaborates with clinical and IT leaders, and leverages data (e.g., Epic Signal) to achieve measurable improvements in efficiency, documentation quality, and provider satisfaction. While at-the-elbow support is an important component, the role is equally focused on advancing adoption, developing optimization strategies, and sustaining long-term efficiency gains.
Essential Responsibilities / Duties
Adoption & Optimization
-Partner with providers to improve efficiency and reduce EHR-related burden through data-driven optimization strategies.
-Use Epic Signal and other tools to identify workflow challenges and recommend actionable improvements.
-Collaborate with IT/Clinical Informatics on solutions that align with system priorities, value-based care, and regulatory compliance.
Provider Support & Training
-Deliver personalized 1:1 and small group sessions, reinforcing training and supporting adoption of new Epic features.
-Provide targeted at-the-elbow support during go-lives, upgrades, and optimization cycles — balancing immediate assistance with long-term adoption goals.
-Contribute to the development of training materials, tip sheets, and best practice guides.
Feedback & Engagement
-Serve as the “voice of the provider,” capturing frontline insights and ensuring they inform training and system design.
-Build strong, trust-based relationships with providers, supporting satisfaction and engagement with clinical systems.
-Promote PEDAT initiatives, driving participation in efficiency and adoption programs.
Analytics & Reporting
-Track and report key outcomes such as reduced ticket burden, improved user satisfaction, and provider time saved.
-Present findings to clinical and operational leaders, highlighting adoption successes and areas for improvement.
Annual salary is $90k/year. Apply now!
Job Requirements
-Bachelor’s degree in Healthcare, Health Informatics, Nursing, Public Health, or related field; and a minimum of 3 years of experience in clinical operations, informatics, Epic training, or optimization roles; or equivalent combination of education and experience.
Preferred Education And Experience
-Master’s preferred
-Epic certification (Ambulatory, Inpatient, or ClinDoc) preferred
-Strong knowledge of Epic applications and provider workflows, with proven experience using Epic Signal for optimization.
-Demonstrated success supporting providers in high-paced clinical environments.
-Excellent communication and interpersonal skills with the ability to build trust and translate technical issues into meaningful improvements.
-Familiarity with value-based care, regulatory requirements (CMS QPP/MIPS, Joint Commission, DNV), and digital health metrics preferred.
-Ability to manage multiple priorities independently across diverse clinical sites.
Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.
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Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
Contact Us if you have any questions
Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.
