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Infrastructure Solutions Architect

Trillium Professional is now seeking an Infrastructure Solutions Architect in Colonel Heights!

Responsibilities:
- Responds to Tier 1 & 2 support requests.
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with end user resources.
- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server/service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.

The Infrastructure Solutions Architect 2 is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to company policies, standards, and guidelines.  

Responsibilities include systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.  
-Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.  
-Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.  
-Perform regular security monitoring to identify any possible intrusions.  
-Perform daily backup operations and regular file archival and purge as necessary.  
-Create, change, and delete user accounts per request.   
-Provide Tier III/other support per request from various constituencies.  
-Investigate and troubleshoot issues.  
-Diagnose and recover from hardware or software failures.  
-Coordinate and communicate with impacted constituencies.  
-Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
-Configure / add new services as necessary.   
-Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.  
-Maintain operational, configuration, or other procedures.  
-Perform periodic performance reporting to support capacity planning.   
-Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  
-Configure CPU, memory, and disk partitions as required.

Pay rate is $51/hour. Apply now!

-Help Desk Support Required 5 Years
-Customer Service Required 5 Years
-Desktop/Laptop/Server Hardware Required 5 Years
-Desktop/Server Applications Required 5 Years
-General Network Required 3 Years
-Hands-On w/Network Equip Required 3 Years
-Virtualization Required 3 Years
-Backup and Recovery Required 3 Years
-Microsoft Office Required 3 Years
-Cybersecurity Highly desired 2 Years
-General Database Nice to have 2 Years
-Audio-Video Support Nice to have 2 Years

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.