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Service Manager

Trillium has an immediate opening for a Service Manager in Grove City!

This direct-hire opportunity seeks a skilled and proactive professional to lead our Service Department in the United States. The successful candidate will oversee commercial proposals, manage client relationships, and drive sales initiatives, while ensuring technical service projects meet all specifications, deadlines, and KPIs.

The Service Manager will also be accountable for leading cross-functional teams across Sales, Field Service, and Back Office, maintaining an updated service offer pipeline, and exploring new business prospects. The role involves up to 30% travel and requires close coordination with global headquarters to ensure service operations are consistent with company standards.

Responsibilities:
-Work collaboratively with global headquarters to maintain alignment of service operations.
-Preparation of commercial proposals, managing customer accounts, and assisting sales efforts within the Service Department.
-Direct the technical delivery of service projects, guaranteeing adherence to requirements, schedules, and key performance metrics.
-Provide leadership and guidance to Sales, Field Service, and Back Office teams throughout the U.S.
-Keep the service offer pipeline current and accurate.
-Plan and oversee travel arrangements and on-site technical activities.
-Identify, evaluate, and pursue opportunities to expand business within the service sector.
-Be willing to travel up to 30% domestically or internationally for client visits and project support.

Schedule is 1st Shift / Monday through Friday / 7:30 AM to 4:30 PM. Salary is $85,000 annually.

Apply now!

-Bachelor’s or Master’s degree in Electrical Engineering or an equivalent technical discipline.
-At least 3 years of experience in a comparable role involving technical and commercial management of service operations.
-Strong knowledge of electrical and electronic power converter systems.
-Proficiency with Microsoft Office applications and CRM/ERP software.
-Demonstrated expertise in managing sales proposals and coordinating on-site technical support.
-Ability to lead teams and coordinate efforts across different functional groups toward common objectives.
-Effective verbal and written communication skills.
-Proven ability to foster productive relationships with customers and team members.
-Strong problem-solving and analytical capabilities.
 

Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.