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Quality Coordinator

Trillium Staffing is now seeking a Quality Coordinator in Battle Creek!

Annual salary is $50,000 – $60,000. Schedule: Monday – Friday, 8:00 AM – 4:30 PM (1/2 hour unpaid lunch).

The Quality Coordinator supports the implementation, maintenance, and continuous improvement of the company’s ISO 9001 quality system. This role develops and maintains quality documentation, analyzes system performance, conducts audits, and coordinates corrective actions to ensure high standards of quality and customer satisfaction.

Key Responsibilities
-Coordinate ISO 9001 Quality System: Lead activities to implement, maintain, and improve the ISO 9001 quality management system in collaboration with internal teams and global partners.
-Manage Quality Documentation: Create, update, and maintain quality system documents, procedures, work instructions, and forms.
-Handle Customer Complaints: Organize, track, and follow up on customer complaints and corrective actions.
-Conduct Audits: Perform internal quality audits and support external audits to ensure compliance and identify opportunities for improvement.
-Analyze Quality Performance: Collect, compile, and analyze data for quality metrics and scorecards. Monitor and report on system performance and trends.
-Drive Continuous Improvement: Lead and coordinate improvement initiatives based on audit findings, customer feedback, and employee input. Facilitate lessons learned sessions and maintain a lessons learned database.
-Collaborate Across Departments: Foster strong communication and teamwork across departments to support quality objectives and efficient business operations.
-Maintain Effective Communication: Ensure open, honest, and timely communication within the team and escalate issues appropriately.
-Prepare Reports: Generate and distribute various quality and performance reports for management and relevant stakeholders.
-Ensure Customer Focus: Promote high levels of customer satisfaction for both internal and external customers through proactive, positive engagement.

Join our team and help ensure the highest quality standards for our products and services.

Qualifications
-Bachelor’s degree in a related field preferred, or an associate’s degree with equivalent experience.
-1–3 years of relevant quality or manufacturing experience.
-Solid understanding of quality management systems and compliance standards (ISO 9001).
-Experience with root cause analysis and corrective action processes.
-Proficiency in business software, including Adobe Acrobat (editing/forms), MS Visio, MS Project, and mind mapping tools.
-Working knowledge of database applications (e.g., Access, SQL) and reporting tools.
-Strong familiarity with ERP systems, including SAP and Jobscope.
-Excellent communication, organization, and problem-solving skills.
-High attention to detail.
 

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.