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Customer Service Representative

Customer Service Representative needed for growing parts company in Genesee County. 

The CSR will field/reach out to customers, via phone, for the duration of their shift. 

Responsibilities: 
-    Accurate order entry/updates.
-    Access and navigate their inventory system (verifying part numbers, etc.).
-    Guide customers in navigating their website and placing orders online.
-    Execute returns promptly and with accuracy.
-    Calls can increase in volume quickly; up to 100 per day! 
-    OT opportunities available

Pay rate is $17+/hour dependent on experience. Apply now!

-    Candidate MUST HAVE a mindset for excellent customer service!  Candidate will be working with customers via phone for duration of shift; must be friendly, understanding, empathetic, and quick to resolve any issues. 
-    2 years’ customer service experience preferred (including phone interaction with customers). 
-    Candidate must understand the basics of Microsoft programs (Word and Excel). 
-    Candidates must be comfortable with computer use and data entry throughout the duration of shift.

 
 

Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

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Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.