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Vice President of Implementation

Trillium Professional is now seeking a Vice President of Implementation in Columbus, OH for a fully onsite position!

Salary range $160-185K. This company is involved with medicine/drug management systems at hospitals, healthcare institutions, from the pharmacy to the patient and everything in between, delivery, inventory control, supply chain, etc.  
Ideally, they are looking for someone from a clinical, hospital, pharmacy or similar setting. Relocation is possible.  

This individual will lead the end-to-end client experience post-sale, overseeing the implementation of our solutions.  You will play a key leadership role in driving client satisfaction, operational efficiency, and revenue growth through best-in-class implementation practices, service delivery, and team management. This position requires a blend of strategic thinking, operational expertise, and client-facing experience. From project management to technical planning and solution implementations, this individual and their teams will ensure products effectively go-live at client sites, meeting schedule and performance expectations. 

What You’ll Be Doing:
•    Team Building & Management:
o    Recruit, build, and mentor a high-performing team of project managers, implementation leads, technical experts, and support staff 
o    Develop team goals, including financially based performance objectives where relevant. 
o    Ensure the implementation team has the tools, resources, and training needed to succeed. 
•    Implementation Oversight: 
o    Oversee the planning, coordination, and execution of client implementations, ensuring alignment with client goals and business requirements. 
o    Drive process improvements to enhance the client onboarding and implementation process, from project scoping and planning to successful go-live, training, and post-go-live. 
o    Adjust team structure and tools as needed, to meet growing and changing client needs. 
o    Work cross-functionally to establish consistent and reliable implementation processes for the various project and product types. 
•    Client Relationship Management: 
o    Cultivate strong, trusted relationships with key client stakeholders to ensure long-term satisfaction and continued business growth. 
o    Work closely with sales and client success teams to identify upsell and cross-sell opportunities during the implementation phase. 
o    Conduct regular client reviews to ensure the successful adoption of solutions and uncover opportunities for additional services. 

Why You Should Join Us:
•    Generous Paid Time Off (Vacation, Sick, 10 Holidays, Floating Holiday Time) 
•    Medical, Dental, Vision Plans 
•    401K with Employer Match 
•    Life/AD&D and Long-Term Disability (LTD) 
•    Flexible Spending Account (FSA) 
•    Voluntary Life/AD&D Optional Plans 
•    Pet Plan 
•    To play a part in helping hospitals and health systems continuously improve the environment of safety around every medication decision! 

Other Information:
•    Onsite
•    25% - 35% travel 

Annual salary is $175k/year! Apply now!

Required Experience:
•    10+ years of experience with implementation, project management, or professional services, leading and growing teams in a high-growth environment.
•    Experience building a scaling a technically complex professional services team, including project planning, resource determination, and systems integrations, a plus. 
•    Previous experience in a senior leadership role (Director or VP) is highly preferred. 
•    Experience in the healthcare technology industry or with similar business models is a plus. 
•    Strong leadership and people management skills with the ability to inspire and motivate a cross-functional team. 
 

Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.