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Senior Business Analyst

Trillium is looking for a Senior Business Analyst!

Gathers and details specific application or project requirements. Specifies the business workers and entities required, and defines the responsibilities, operations, attributes, process flows and relationships necessary to realize the business objectives of the project. Produces both functional/technical and process requirements and documentation necessary to design and build the system.

This position will be responsible for identifying, interpreting and transforming DHS program business needs and policy requirements into documented business processes. Analyst will work with DHS Program Supplemental Nutrition Assistance Program (SNAP) leads and their designees regularly to provide support, document requirements, and act as a liaison between DHS and our contractor(s).

Senior Technical Business analyst will identify approaches to satisfy business requirements by conducting detailed analysis and technical design of program areas. Analyst will support implementation of a comprehensive case management solution utilizing current UHIP workflow and utilizing RIBridges software to conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing. Responsible for escalating issues and decisions when appropriate to the IT Systems and Support (ITSS) Manager and DHS Director Of Technology. Expected to provide weekly (and as-requested) project updates and reports to the ITSS Senior Manager. This position reports directly to the ITSS Senior Manager.

If interested, please apply today!

Required Skills:
-Minimum of 6 years’ experience in gathering and documenting business requirements in technical application development settings.
-Must be able to describe both functional/Technical and process workflow requirements.
-Experience and certification in application delivery methodology strongly preferred.
-Must have specific experience in the development of
use-case and process flow models. Experience with the UML and RUP strongly recommended
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-8-10 years of experience with:
-Designing eligibility related software application suite
-Problem identification and integration of technical skills to resolve issues.
-Ability to translate and communicate highly technical concepts to both technical personnel and non-IT business users- 8-10 years of experience required.
-Experience working with SNAP Program – as a Technical Business Analyst.
-Flexibility/adaptability and ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency.
-Ability to independently identify and develop solutions/test plans procedures and job aids to support new business processes.
-Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques. 
-SQL or other query experience a must.  Ability to generate adhoc reports using visualization tools. (Tableau Preferred)
-At least 6  years’ experience working with other social service programs ( TANF, RIW, CCAP, SSP, Child Support, LTSS, Medicaid, other social programs) and associated business processes of a social services organization.
-Ability to establish and maintain effective working relationships with customers highly desired
-Ability to organize, prioritize and follow complex and detailed technical and financial procedures highly desired.
-Excellent oral and written communications required.
-Bachelor’s degree or higher preferred.

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

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Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

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