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Process & Analytics Manager

Trillium Professional is now seeking a Process and Analytics Manager in Royersford!

We are seeking a Process and Analytics Manager to oversee and improve the inside sales function. This role will involve analyzing sales processes, ensuring adherence to established procedures, and driving improvements based on data and feedback. The position will work closely with the Director of Inside Sales and collaborate across teams to enhance performance, productivity, and sales growth.

Key Responsibilities:
Inside Sales Process Development:
Oversee the development, standardization, and execution of both sales and technical training programs for the inside sales team.

Onboarding & Training:
Manage onboarding processes for new employees, ensuring smooth integration into the sales team, including both remote and in-office locations.

Sales Process Improvement:
Continuously monitor and improve sales case management, addressing any issues and ensuring that all sales cases are progressing efficiently. Prevent sales cases from stagnating and ensure they are moving forward toward resolution.

CRM and Data Quality Management:
Ensure CRM systems (e.g., Seibel, SAP) are utilized effectively with complete and accurate data. Drive system improvements, managing upgrades to ensure seamless transitions and no disruption to operations.

Sales Performance Optimization:
Review and analyze sales data to identify areas for improvement, aiming to maximize revenue and optimize workload distribution across the sales team. Ensure process execution aligns with company goals for order growth.

Reporting & Communication:
Standardize and streamline monthly reporting processes. Manage communication between the inside sales team and branch locations, keeping all stakeholders informed of progress and issues.

Issue Resolution:
Actively address challenges within the sales process, ensuring timely resolution to maintain team productivity and ensure business continuity.

Continuous Improvement:
Utilize data analytics and feedback from sales leaders to propose and implement strategies for continuous process enhancement.

Benefits:
-    Comprehensive medical, dental, and vision coverage
-    401k with a company match from day one
-    Profit-sharing and additional financial protections, including identity theft protection and accident insurance
-    Generous vacation time (starting with 2 weeks annually, increasing with tenure)
-    5 days of sick leave per year
-    10 paid holidays annually

Salary Range: $50,000 - $70,000 annually (no commission or bonus), dependent on experience.

Apply now!

Qualifications:
-Education: Bachelor’s Degree in Business, or equivalent experience.
-Experience: At least 2 years in a managerial role, with a strong understanding of inside sales processes, leadership, and performance improvement.
-Travel Requirements: Willing to travel up to 25% of the time.

 

Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

Contact Us if you have any questions

Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.