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Jira Support Lead

Trillium Professional is now seeking a Functional Agile Scrum Master - Jira Support Lead for long-term work!

This is a 18-24 month contract out of Boston. Pay rate is $62 per hour.

Specific Duties
• Support agile based tasks and activities assigned to the BEST Functional team lead and functional team to ensure alignment of delivery execution with expectations of Program leadership according to the Project Work Plan and Sprint Plan and Schedule.
• In alignment with CGI and BEST QA/Test Team, coordinate CMW and CGI JIRA based reporting to develop consolidated dashboards that provide a picture of functional workstream execution from Epic to story to task to status.
• Work closely with CGI to review their functional configuration / development progress and the supporting JIRA tickets, including the backlog grooming, PI planning, RAID item linkage, test details, and other JIRA ticket information.
• Work closely with BEST QA/Test Team to manage the RAID items associated with functional configuration and coordinate its review of user stories to support test case development.
• Coordinate the CMW Functional Teams grooming of user stories to assure stories clearly describe CMW requirements and include necessary elements needed to make configuration decisions and build test cases.
• Align and communicate with non-functional infrastructure teams on Functional needs, issues, change order, and other tasks resulting from sprints to support efficient communication and resolution of open issues.
• Provide agile methodology guidance and organizational transformational assistance to BEST team members as well as other CTR staff, as the overall CTR organization migrates from traditional waterfall to agile approaches.
• Manage, as requested, “mini projects” / stories to ensure end-to-end functional needs are being defined, communicated, configured, tested, and supported by training tools.
• Recommend training, for CMW PMO team, CTR team, and other traditional development business users on Agile methodology, JIRA, and/or other aspects of the Agile methodology and tool set.
• The Functional Agile project manager will collaborate and coordinate with the SI product vendor, BEST Technical Implementation Lead, BEST Security and workflow lead, BEST Functional FIEs, BEST functional PMO members, and Agencies to identify necessary functional implementation configuration.

Apply now!

Required Skills
• Bachelor’s degree in related field with 3 - 5 years’ experience with testing, project management or change management coordination in a large organization.
• Demonstrated and extensive experience as a JIRA expert, having been responsible for all aspects of JIRA configuration, management, usage.
• Certified scrum master with experience in preparing user stories, managing sprints, and reporting on sprint metrics. Demonstrated experience in managing Kanban Board, dashboards, metrics, and provide analysis of Project Scope / Burndown.
• Project Manager with demonstrated experience in large complex operational environments.
• Exposure to technical configurations, technologies, and processing environments in one or more projects of similar size and complexity to BEST.
• Exposure with system agile CI/CD implementation approaches and methods to enable continuous change / improvement processes.
• Experience in implementation of SaaS solutions with integration with on-prem components.
• Ability to support root-cause analysis and work with other administrators and development teams to identify and drive resolution.
• Demonstrated ability to manage multiple priorities across multiple teams.
• Excellent customer service attitude.
• Demonstrated written and verbal communication and interpersonal skills.

Preferred Qualifications
• Project manager with State government experience with more than 3 years in state government
• 5+ years in a leadership project management role using JIRA
• Certified Agile Scrum Master with 5 years of experience in managing Agile methodology in a large scale project environment.
• Extensive experience in business solution development and implementation
• Experience in designing and implementing financial and/or payroll /human capital management applications.
• Experience with Software as a Service cloud implementations particularly those in which legacy on premise applications have been migrated to cloud delivery options.
• Experience in transforming functional team from traditional / legacy environment to agile approach.
 

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

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Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

 

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