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Helpdesk Support Technician
Trillium Professional is now seeking a Helpdesk Support Technician for a 3-4 month contract, likely to run much longer.
This shift is full time Saturday through Wednesday, with Thursday, Friday off, we can review the specific hours. We will supply extensive training with no weekend coverage until after they are trained.
Schedule: Saturday/Sunday - 6AM - 2PM, Monday, Tuesday and Wednesday, 2PM - 10PM with some flexibility.
The job duties include:
-Create Active Directory accounts, assign appropriate group memberships
-Create Exchange mailboxes
-Create departmental calendars and assign permissions
-Create VPN accounts, assign RSA tokens
-Create folders on file server and assign permissions
-Password reset is every 90 days – users will call saying they’re no longer getting mail on their phones – need to walk them through how to reset password in email settings
-Install applications
-Remote control – Bomgar
-Troubleshoot issues over the phone and then escalate to desktop team or applications group, if necessary.
-Multi-factor Authentication
Pay rate is $25 per hour. Apply now!
-Strong knowledge of Microsoft 365
-Previous experience
Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.
By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication.
You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.
Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
Contact Us if you have any questions
Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.
