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Customer Service Representative

Battle Creek, Michigan - Posted on November 9, 2024
Published By Kelly Blaskie

Now hiring Customer Service Representatives in Battle Creek!

Trillium Staffing has an opening for a highly motivated Customer Service Representative for our client in Battle Creek, Michigan.

The responsibilities of the Customer Service Representative include, but are not limited to:
• Develop and maintain selling relationships at key customers and target accounts.
• Communicate with customers in a professional, friendly manner.
• Work effectively in a team environment, communicating with Outside Sales and Management to keep account activities and information up to date
• Be open-minded in learning and working with sales /production system
• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Assist in quality related duties where required

Hours: 8am to 5pm. Pay is $20+ per hour DOE.

Apply now!

• Strong skills in Word, Excel, and Outlook
• Good interpersonal/people skills communication skills are essential
• Candidates must be flexible and self-motivated, and they must have critical thinking skills
• Associates degree preferred 
• 5+ years of experience required 


Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

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      Our intentions are to fill job vacancies as quickly as possible with qualified candidates. We are always accepting applications if a time sensitive job has an application deadline it is noted in the job description. Click on "Apply" to begin the apply process.

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      For their attention to detail, their customer service-oriented style, and their ongoing follow up, I would recommend Trillium Staffing for your staffing needs.
      Deb