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Customer Service Representative

Brighton, Michigan - Posted on January 6, 2022
Published By Laurie Galloway

Job no longer available

We're sorry. This job is no longer available.

Now hiring Customer Service Representatives in Brighton!

Job Description

Trillium Staffing now has a Customer Service Representative position available in the Brighton, MI. area.

Possible contract to hire opportunity. Pay range of $18.00 an hour. 8:00 a.m. to 5:00 p.m. M-F. The hours may fluctuate based on need. Will be working for our client who provides repair and maintenance services to retail locations throughout the U.S. Seeking candidates who are qualified, experienced and self - motivated individuals. Must be able to handle stressful situations and at the same time be confident with making appropriate decisions based on company policies and procedures. This is a first shift opportunity.
Job duties:
-Take service calls by email, telephone and various online dispatching systems.
-Dispatch and coordinate service calls to our vendors in U.S., Canada and Puerto Rico.
-Regular, consistent data entry and follow-up with attention to detail.
-Address customer concerns and service emergencies with urgency and professionalism.
-Search for and hire new technicians that meet certain criteria to service retail locations.
-Communicate with Customers and vendors daily to promote and maintain work flow.
-Receive pricing from vendors, and provide pricing to customers.
-Once fully trained, mandatory to be on call after hours for 1 week out of possible 6-8 weeks or less.
If interested, please apply today!

Qualifications

-Excellent communication skills
-Customer Service Experience
-Experience working for and with contractors very helpful!
-Strong keyboarding / typing skills
-Knowledge of Microsoft Office Products
-High school diploma or GED equivalent required
-Construction knowledge preferred


Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

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