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Business Analyst

Richmond, Virginia - Posted on July 10, 2024
Published By Gwendolyn Wood

Trillium Professional is now seeking a Business Analyst in Richmond!

Job duties:
-Process Normal, Standard, Emergency, RFCs by working with ITD Developers, DBAs/SE, Managers and executives regarding Change Management process.
-Monitoring the End to End CM process to assess, control and track RFCs.
-Provide user support to Change Management Tool Users by creating training plans, requirements, knowledge transfer, and other CM system changes.
-Provide support for the Ivanti Upgrade Projects.
-Write and manage diverse documentation: presentations, impact analysis, implementation plans, training plans, policies and procedures, traceability and RACI documents, user manuals, risk assessments, communication, release management, and other on-demand documentation.
-Create and Manage Communication Distribution.
-Facilitate change announcements, gather reporting metrics and creating BI reports, create and manage Change flowcharts and process maps to illustrate the CM end-to-end processes.
-Assist with the management of the Configuration Management Database (CMDB) including facilitating audits. 

Pay rate is $54 per hour. Apply now!

-Experience Delivering Business and Systems Analyst Artifacts Required 10 Years
-Must have exceptional written and oral communication skills Required 10 Years
-Experience with Ivanti Service Manager or Change Management tool(i.e. ServiceNow) Highly desired 2 Years
-Familiar with ITIL framework and processes Highly desired 2 Years
-Experience with Power BI Required 2 Years
-Experience with SharePoint Required 2 Years
-Experience with Microsoft Office Required 5 Years
-Experience with Visio Highly desired 2 Years
-Experience with Creating Training Materials Highly desired 2 Years

Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

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