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User Experience (UX) Researcher
Trillium Professional is now seeking a User Experience Researcher!
The client is working to transform how our community interacts with state government. As a UX Researcher, you will work on enhancing the customer journey of high-impact projects. You will collaborate closely with business stakeholders, developers, and designers and be a voice for our users. You will be involved in conducting up-front user research and sharing feedback.
As a UX Researcher, you will be responsible for helping define and drive the design of services or applications. You will reveal what our users need from our services by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience more intuitive and seamless.
Responsibilities:
- Lead and co-lead primary and secondary user research by facilitating workshops, interviews, focus groups, and usability testing.
- Plan and implement user research strategies and methodologies.
- Organize and evaluate quantitative and qualitative research.
- Conduct market and ethnographic research.
- Work with cross-functional teams to identify and evaluate research topics and approaches.
- Challenge the “status quo” and propose innovative solutions to complex business problems.
- Present and promote research findings to program owners and business stakeholders.
- Ask questions, gather data, and analyze data.
- Use a diverse set of UX research tools.
Pay is $42 per hour. Apply now!
Skills/Requirements:
- Five or more years of UX research experience.
- Strong understanding of UI Design.
- Experience with:
o Creating wireframes and prototypes and using various tools (Figma, Sketch, or equivalent).
o Creating user personas and user journey maps.
o Empathy mapping development.
o Leading user workshops and facilitating sessions.
o Generating insights from data and effectively sharing research results.
o Planning and conducting usability testing.
o Research-related tasks including research, planning, evaluating, and iteration.
o Formulating specific, answerable, and practical questions.
o Collaborating effectively with stakeholders and acting as a strategic partner in decisions.
o Remote testing tools.
- Creating formal presentations and user finding reports
- Presenting findings and recommendations to executive sponsors and business stakeholders
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
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Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.
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