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Collections Representative

Gahanna, Ohio - Posted on October 21, 2021

Now hiring a Customer Service / Collections Representative in the Gahanna, OH area!

Job Description

Trillium Staffing is currently seeking a Collections / Customer Service Representative to control and maintain an account queue that must be contacted for information regarding the debtor.

Responsible for resolution of each account in the queue through telephone discussions and/or written correspondence with appropriate contacts, under the direction of the Division Manager.

Essential Functions and Basic Duties:
1) Act as a liaison between clients and contacts regarding account resolution.
2) Address customer questions and concerns regarding the account.
4) Maintain an average of 85 - 100 outbound calls per day.
5) Handle incoming calls and make outbound calls.
6) Request account documents such as needed.
7) Negotiate payments to bring final resolution to account balance.

Pay rate is $15/hr with a temporary bonus of $5/hr ($20/hr total!) for the first 90 days of employment.  Work is Monday-Friday, 3 day shifts and 2 mid shifts and 1 Saturday per month.

If you’re interested in this Customer Service / Probate Collections Representative opportunity, please apply today!

Qualifications

-Previous experience in a customer service or collections role
-Ability to pass pre-employment screenings


Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

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