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Help Desk Analyst
Westwood, Massachusetts - Posted on May 29, 2020
Published By Laura Sweeney

Now hiring Help Desk Analysts in Westwood, Massachusetts!

Job Description

Trillium Technical is seeking Help Desk Analysts to work in a very busy IT Help Desk at our client’s Westwood, MA location. The right candidate will be the first line of technical support for 40K + users responding to a variety of technical questions and issues.  Previous help desk experience preferred. Candidates must be well spoken, have strong phone and customer service skill and reliable.  Attendance is critical.

If you’re interested in this Help Desk Analyst opportunity and meet the qualifications, please apply today!


• Experience resolving technical issues
• 2+ years of experience with MS Office
• Exceptional Phone Skills/Communication
• 50 wpm keyboarding/typing

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

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