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Customer Care Associate needed in Columbus, OH.
The Customer Care Advocate will assist with answering customer questions.
Job duties include:
-Provide exceptional customer service by creating uniquely engaging service interactions with internal and external customers through calls, emails and other channels.
-Apply creative problem solving techniques when responding to customer questions and/or concerns (warranties, missed appointments, reschedules) and serve as a balanced advocate for both the customer and the company.
-Build a strong understanding of the company advantage and educate he customer about the guarantee and warranty offerings.
-Contribute to a positive, energetic and high performing team culture.
If you are interested, apply now.
-Experience in a similar role a plus
-Able to pass pre-employment screenings
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
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