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Field Service Technician needed in Hartford, MI.
Trillium Staffing is currently seeking a Field Service Technician in Hartford. This person will travel up to 75% of the time throughout the US and Canada. The Field Technician is to setup, fix and maintain company machines as well as maintain equipment at customer locations.
Field Technicians work closely with inside and outside customers and is expected to demonstrate honesty, integrity, maturity and professionalism at all times.
Candidate will be expected to learn and gain a thorough working knowledge of all equipment machines and machine setups, inspect and troubleshoot machine malfunctions and return equipment to operating condition. Have strong communication skills, helping customers with issues via phone, walking customers through various scenarios to fix equipment (equipment & computer settings). You will make courtesy calls and visits to customer, up selling whenever possible. Be able to successfully diffuse negative situations that may occur with customers (late part order, equipment concerns, etc.). Make sure you secure parts and components in a timely manner for the customers, monitors inventory and warranty items reporting needs in a timely manner. You will also perform continual and preventive maintenance as necessary to maintain positive customer satisfaction and continued equipment improvements as well as complete regular maintenance of assigned company vehicles and associated paperwork turned in
The schedule is 7am-3pm, Mon-Fri (overtime and on-call will be assigned). The pay is $20-$24/hour. Expect to travel 50-75% of the time.
If you are interested, apply now.
-Valid drivers license and passport (able to obtain)
-Willing and able to travel extensively.
-Able to pass pre-employment screenings
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
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