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HRA Account Manager needed in Portage, MI.
Trillium Staffing is now hiring an HRA Account Manager for $15 per hour.
This position is fast paced and requires strong customer service skills including phone and email, high attention to detail, and ability to work under strict deadlines. Duties include answering participant calls, processing elections, claims, terminations, and changes in coverage. Other tasks include auditing and verifying data, using HR related software systems and databases, and developing, documenting, and improving processes.
Account Manager involves completing electronic fund transfers and processing and maintaining confidential information.
The Account Manager position requires someone who is prompt and reliable along with the ability to work one weekday every two weeks (not Fridays) 10:30am – 7pm.
• Basic knowledge of Health Reimbursement Plans and/or Flexible Spending Account plans is preferred
• Fast learner, no fear of talking to customers on the phone
• Strong critical thinking and problem solving skills
• Service driven mindset, excellent customer service skills
• Ability to work productively in a team environment, including flexibility in working with others
• Ability to maintain confidentiality
• Accurate data entry
• Proficient in Microsoft Office (Outlook, Word, and Excel)
• Must pass certification testing within 60 days on the job
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
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