Don’t get too discouraged or be hard on yourself. Unfortunately, although this type of behavior is frowned upon and can be considered to be in poor taste, recently ghosting an employer has become a part of the hiring landscape. It all started with candidates just not showing up for interviews and has since escalated into straight up not showing up for their first day of employment. Unfortunately, this new behavior can, in fact, hurt a company’s bottom line. With the cost of recruiting continually on the rise, what can an employer do if and when this happens to them?

• Sit back, take a breath and look over the hiring process. Was there something within your hiring process that may have deterred the candidate? Was the candidate frustrated or anxious at any point or were they strung along for too long? While it can be easy and human nature to automatically place blame on the candidate, sometimes the underlying reason could fall back on the company itself. However, in such a tight job market, keep in mind that it could have come down to something as simple as they got a better offer.
• Don’t stop recruiting: Even if you feel like you have a candidate lined up and ready to start, you should continuously keep recruiting. It is never a bad idea to have a few candidates within an arm’s reach should you need it. Also, it is highly likely that you interviewed and screened more than just one candidate. Take a look back at your previous applicants and see if there are any worth a second look before starting the process over.
• Simply move on: In the event that you or your company is ghosted, you may never know the true reason as to why that individual never showed up. Taking solace in this, you have to keep the hiring process moving forward. Work on any kinks in on-boarding and improve the relationships that your Recruiters are building with the candidates. It is in these relationships that candidates will begin to feel vested with your company and less likely to vanish, without a trace.

It is rather unfortunate that ghosting is infiltrating the workplace and most likely a culture shift could be to blame. However, that doesn’t mean that your company can’t arm itself to better prepare and even prevent ghosting from occurring within your organization. Make the necessary changes, updates and improvements to your hiring process to secure a prospective employee’s faith in your company and how they fit into it.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Marine, Trillium Technical, Trillium Environmental, Trillium Hospitality and Trillium Techs. With approximately 98 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 25 Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.

Application Time: How important Is It?

• The longer it takes for an applicant to fill out an application, the less likely they are to finish, not rocket science. In fact 19% of those surveyed stated that if the application is estimated to take longer than 10 minutes, they will not complete it.
• It was also determined that whereas access to a mobile application would be easy and convenient, it is not necessarily a deal breaker if this isn’t an option for an applicant. Only 10% said they wouldn’t apply at all if a mobile app wasn’t available.

After the Application Is Submitted:

• The #1 complaint from applicants is being left in the dark after an application is submitted. 48% of those surveyed sited this as their number one frustration. This was followed by length of application process and the application not parsing properly into the user’s profile.
• 76% of employees stated that email is the preferred method for employers to follow up post-application. Even with the advent of new technology such as texting (only 18% preferred), email has consistently been the easiest and most preferred method.
• Across the board (all genders and ages 79+%), whether it is through email, phone or text, employees want more communication at the beginning and through the entirety of the application process. Prospective employees not only expect to hear something within 1-2 weeks of submitting the application, but also expect a clear timeline from the company with which they applied.

After the Job Offer is Made:

• On average, after an employee has received a job offer (and accepted the offer), over 50% will continue to look for other jobs while they are going through the pre-screening and background check process.
• More importantly, 41% of employees stated that they are only willing to wait up to 10 days after an offer is made for these pre-screening processes to conclude. This number drops drastically to only 22% after the 10 day threshold.
• According to the employers surveyed, a staggering 86% of them have had a candidate walk away after the offer had been made and accepted.

What Can Be Done? 

• This is simple. Create an engaging and interactive on-boarding process. In fact, 72% of employees stated that if they have a positive on-boarding experience within the first 60 days, they will not only stay with the company but will actively refer friends or colleagues.
• On-boarding doesn’t end once the employee is hired. Continual involvement and engagement during the first few months of an employee’s start is critical. Almost 1 in 5 employees stated they want some sort of feedback monthly or even more often during their first few months of employment. In addition, over half stated that the HR department should also touch base during their first year of employment.

Bottom line is that whether you are making the hiring decision or are the one accepting an offer, increased transparency with the on-boarding and overall hiring process is imperative for both Employers and Employees to have a harmonious experience. The end result would be higher retention rates, lower turnover rates and in the end, lower recruiting costs.

The Trillium brand of companies is privately owned by René Poch and provides more than 30 years of industry leading recruitment and staffing services through its divisions including: Trillium Staffing, Trillium Construction Services, Trillium Driver Solutions, Trillium Marine, Trillium Technical, Trillium Environmental, Trillium Hospitality and Trillium Techs. With approximately 98 offices nationwide and nearly 400 internal recruitment professionals, the Trillium brand is proud to be recognized by Staffing Industry Analysts as a Top 25 Largest Industrial Staffing Firm in the U.S., a Top 100 Largest Staffing Firm in the U.S., a Top 100 Fastest Growing Staffing Firm in the U.S., and a winner of National Best and Brightest Companies to Work For. For more information please visit www.trilliumstaffing.com.